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The residence plan
To obtain a copy of the plan of your building (with the owner's authorization and against payment), contact the Town Planning Service - City Hall - avenue. Ch. Thielemans 93 - 2nd floor.
Phone 02/773.06.36
The service is open :
- Tuesday from 8.30 am to 12.30 am
- Thursday from 8.30 am to 12.30 am
Removal
Parking Service - avenue Ch. Thielemans 93 - Phone 02/773.07.80 - Fax 02/773.18.71
In order to make your removal easier, you can book parking spaces in front of your building. Therefore you may call, send a fax or an e-mail to the Parking Service 48 hours before the removal in order to make the reservation.
This service is subjected to payment : 55 EUR for 20 metres and per day - 5,00 EUR for each extra day - 5,00 EUR for each extra board
Water
For the opening of the water meter or any other formality, you have to contact :
Intercommunale Bruxelloise de Distribution d'Eau (IBDE)
rue aux Laines 70
1000 Bruxelles
Phone 02/518.81.11
Fax 02/518.83.06
ibde@ibde.be
http://www.ibde.be
A visit of an agent of this company is only necessary if the meter has been closed, i.e. for an empty accomodation or a new one.
Model of form (in French)
Electricity and gas
The energy market is opening up. You can now compare the offers made by various energy suppliers and choose the one that seems most advantageous.
If you do not wish to choose a supplier, you will receive you gas and electricity supplies from Elecrabel Customer Solutions, which is the the default supplier.
After this, you will be able to choose a supplier for each of these forms of energy, electricity and natural gas, whenever you wish. When you sign a contract, it will take effect 30 days after the date on which it is registered by your supplier.
When you move into a new house, you contact an energy supplier who will inform Sibelga and then this supplier will ask you to contact Sibelga Customer reception on 02/549.41.00 to arrange a date when the technician can come and open the meters.
When you leave a house, you contact Sibelga Customer reception on 02/549.41.00 to arrange a date when the technician can come and close the meters. It is also possible to have the meters transferred to the name of the new occupier, even if they do not choose the same supplier as you.
Sibelga will remain your contact for :
- works on connections and meters
- gas smell
- defect of the street lighting
- energy saving incentives
- For more information, to know the list of suppliers or to compare the offers, have a look on the website http://www.brugel.be (only available in French and Dutch)
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- You may also contact the 0800/97.198 on working days from 8 to 20.
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- The Sibelga Customer reception may also help you. Phone : 02/549.41.00
Breakdowns of street lighting can be reported to the following addresses :
Teledistribution - Internet - Telephony
For a connection to analogue television, you have to contact Voo. You will find all the information on their website http://www.voo.be or by calling them on 0800 800 25. Information about digital television, Internet and telephony is also available on this website.
For digital television, Internet and telephony, differents providers are now available. We let you make your own choice.
Transfer of the phone line
If you used to be located in the same telephone zone and that you were connected to a numerical exchange, you can keep the same phone number for free. Only the expenses of the line activation have to be paid.
If you do not meet these conditions, you will have to change your phone number. A greeting message will then be at your disposal in order to inform the people who would try to reach you on your previous number.
Mail follow-up
In order to communicate your new address, the Post suggests transfer notices available at letter price.
You may also choose to have your mail kept of transferred.
All the information on these formalities and rates is available on the Post website.
http://www.post.be
On this website, you can also find information about the different locations.
Settling grant
In Woluwe-Saint-Pierre, an allowance for settling in a newly purchased or built residence is given . For more information, you may also contact the Taxes service - City Hall - avenue Ch. Thielemans 93 - Groundfloor - Phone. 02/773.05.54 - 02/773.07.43 - Fax 02/773.18.75
Rules on the granting of a premium to the establishment in a lately acquired or built dwelling in Woluwe-Saint-Pierre (only in French or Dutch)
Premium form on establishment in Woluwe-Saint-Pierre – File opening
Premium form on establishment in Woluwe-Saint-Pierre – Declaration
Premiums (frigdes A++, solar water heater, ...)
All the information about premiums is available on the website of IBGE (Brussels Environment) but only in French or Dutch : http://www.ibgebim.be
The Region of Brussels-Capital may offer you also premiums for the house restoration and façades improvement. For more information consult the following website:
http://www.prime-renovation.irisnet.be
Declaration to the Administration
You have to register with the Population Service - City Hall - avenue Ch. Thielemans 93 - Groundfloor - Phone. 02/773.05.40
- From Monday to Friday from 8.30 am to 1.00 pm
- Wednesday from 2.00 pm to 4.00 pm
- Thursday from 4.00 pm to 7.00 pm
If you have the Belgian nationality
If you are a foreign citizen
For children under 12
To make your registration effective, a neighbourhood inquiry will be carried out to check if you are well domiciled at the address you have declared.
Car registration - Document changes
In order to have your new address registered, you have to contact the Population service within 15 days, with the registration certificate(s).
Population Service - City Hall - avenue Ch. Thielemans 93 - Groundfloor - Phone. 02/773.05.40
Administration of the Regulation of Circulation and the Infrastructure
Service of the Road traffic
Direction Registration Vehicles (DIV)
City Atrium
Rue du Progrès 56
1210 Bruxelles (Saint-Josse-ten-noode)
Phone: 02 277 30 50* (infokiosk)
D.I.V website
D.I.V website : http://www.mobilit.fgov.be/DIVFR/newdiv.htm#changadres
Accomodation
For further information on the possibilities of accomodation assistance or grants (restoration grant, grant for the façade improvement ..), please refer to the site of the Accomodation Service of the Administration of the Regional Development and Accomodation.
http://www.logement.irisnet.be/fr/indexfr.htm
Information is also available on the website of the Company of Accomodation of the Region of Brussels-Capital.
http://www.slrb.irisnet.be/slrb/FR/1.htm
Rubbish collection
Woluwe-Saint-Pierre benefits from a system of waste collection done by the regional Agency for Tidiness "Brussels-Propreté".
For any information on the collection of domestic wastes (white bags) and the selective collection (blue and yellow bags), you can consult the page of our Environment Service.
Local Dump
Community Warehouse - Val des Seigneurs 146 - 02/773.07.19
Open on Saturday from 9.00 am to 1.00 pm and on Wednesday from 1.00 pm to 7.00 pm.
The access is reserved for the inhabitants of Woluwe-Saint-Pierre or the people liable to the tax on the second residence.
For more information (days of closing, rates, ...) you can consult the page of our Environment service.
Public transportations
The municipality of Woluwe-Saint-Pierre is well served by various bus, tram and subway lines. To know the various possibilities, please consult the website of the STIB/MIVB.
http://www.stib.irisnet.be/
To look for the closest railwaystations as well as schedules of trains, please consult the website of SNCB (National Company of the Belgian Railroads).
http://www.b-rail.be/
Leisure
- Network of the French-speaking libraries
- Academies
- Cultural, Social and Sports Associations
- Cinema
- Museums
- Theaters
- Cultural Centre
- French Local Community Centres
- Kontakt Centre
- Media Library
- Sports
Information
Phone books: To know the closest trade, to find a doctor in your district, etc, you can consult the White pages and the Golden Pages online on the site of Belgacom.
http://www.skynet.be
Radio stations online and frequencies : http://www.comfm.com/live/radio/?c=be
To know the Belgian weather forecast : http://www.meteo.be/english/index.php
Brussels airport : To know everything on the schedules, tariffs, etc., consult the website http://www.brusselsairport.be/
The Brussels-Europe Liaison Office may help you with your installation in the Region of Brussels-Capital and provides you with residence formalities among other things.
http://www.blbe.irisnet.be
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